96jl Privacy Policy

This Privacy Policy ("Policy") describes how 96jl ("96jl," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors ("you" or "your") who access or use the 96jl online gaming platform, website, and associated services (collectively, the "Platform").

96jl is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable PAGCOR regulatory requirements.

By registering an account on 96jl or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to close your account.

96jl collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party service providers where permitted by law. The categories of personal data we collect include the following:

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify the 21+ age requirement)
• Gender (optional, for personalisation purposes)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (province, city, barangay)

• Government-issued photo identification (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, Voter's ID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or liveness verification image where required
• Source of funds documentation where required by AML regulations

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash or Maya account reference numbers (masked)
• Bank account details (masked, for withdrawal processing only)
• Debit card details (masked, stored via tokenisation only)
• Bonus and promotional transaction history

• Game session logs, including game type, duration, wager amounts, and outcomes
• Betting history across all 96jl game categories (slots, bingo, live casino, etc.)
• Responsible gaming tool usage (deposit limits set, self-exclusion periods)
• Bonus and free spin usage records

• IP address and approximate geolocation (country/region level)
• Device type, operating system, and browser version
• Session identifiers and authentication tokens
• Platform access timestamps and session duration

• Support chat transcripts and email correspondence with 96jl
• Survey responses and feedback submissions
• Marketing preference settings and communication opt-in/opt-out records

96jl uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent or as otherwise required by law.

96jl processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to fulfil our obligations under the 96jl Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations (RA 9160 as amended), PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and optional personalisation features, where you have provided explicit, informed, and freely given consent. You may withdraw consent at any time.

Cookies are small text files placed on your device when you visit the 96jl Platform. They help us recognise your browser, remember your preferences, maintain your session, and understand how you interact with the Platform.

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is included in analytics data.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and account takeover attempts.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 96jl Platform, including your ability to stay logged in or access certain features. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.

96jl does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following limited circumstances:

We engage trusted third-party service providers to assist in operating the 96jl Platform. These include payment processors (GCash, Maya, Philippine banks), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All service providers are bound by strict data processing agreements and are prohibited from using your data for any purpose other than providing services to 96jl.

96jl may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

In the event of a merger, acquisition, restructuring, or sale of all or part of 96jl's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

We may share your data with third parties in other circumstances where you have provided explicit, informed consent for such sharing. You may withdraw this consent at any time by contacting our support team.

96jl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Philippine law.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by PAGCOR and AMLC regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with the Anti-Money Laundering Act (RA 9160 as amended).
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing preference records: Retained until you withdraw consent or close your account, plus one (1) year for audit purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 96jl's data destruction procedures. Anonymised or aggregated data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

96jl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and 96jl servers is encrypted using TLS 1.2 or higher.
• Encryption at rest: Sensitive personal data, including KYC documents and financial records, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data systems is restricted to authorised 96jl personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Audit logging: All access to personal data systems is logged and regularly reviewed for anomalous activity.
• Penetration testing: 96jl conducts regular security assessments and penetration tests to identify and remediate vulnerabilities.
• Incident response: 96jl maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within seventy-two (72) hours and affected players without undue delay, as required by RA 10173.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 96jl:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data 96jl holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account information directly through your 96jl account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal grounds.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) calendar days, as required by RA 10173.

The 96jl Platform is strictly intended for persons who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. 96jl does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, void any transactions, and delete the personal data in question. If you believe that a minor has registered on the 96jl Platform, please contact our support team immediately.

The 96jl Platform may contain links to third-party websites or services, including game providers and payment processors. This Privacy Policy applies solely to data collected and processed by 96jl. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party platforms you visit.

The inclusion of a link to a third-party website does not constitute an endorsement of that website or its privacy practices by 96jl.

96jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email or in-platform notification at least seven (7) days prior to taking effect, where practicable.

The "Last updated" date at the top of this Policy will be revised whenever changes are made. Your continued use of the 96jl Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 96jl, please contact our Data Protection Officer (DPO) through the following channels:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 within your 96jl account dashboard
• Response Time: We aim to acknowledge all privacy-related requests within five (5) business days and resolve them within thirty (30) calendar days

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at www.privacy.gov.ph.